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Arbor is an in-network provider with most insurance companies.

Any concerns should be directed to the Arbor Billing Department at 469-886-4777. A representative will able to assist you with any questions you may have. At Arbor, our goal is for our patients to always hang up happy.

The billing department is available to assist between 9am – 5pm Monday through Friday.

Customer Service is able to assist between 8:30am and 5pm Monday through Friday, and can always be reached at 469-886-4700 or customerservice@arbordiadnostics.org.

For more detailed information about specimen collection, please review our Specimen Collection Manual.

For more information on our Critical Call Policy, please review our Critical Call Policy PDF.