Here at Arbor, we understand the stress of changing vendors, especially when it comes to client EMR platforms. Therefore, we feel it is our duty to go above and beyond for our clients and provide a level of service that far exceeds our competitors through EMR Concierge. With the hands-on assistance of our experienced and talented team members, we can assure the transition to a new platform is as seamless as possible by providing the following services and support:
Support
Go-live support and advanced EMR troubleshooting support.
training
EMR training for interface functionality (Greenway Prime Suite, Greenway Intergy, DigiChart, Athena, among others).
Resolve Issues
Resolve critical issues remotely or on-site (Scheduled).
configuration
Configure EMR settings and Compendium.
liaison
Serve as a liaison between Clients and vendors when appropriate.
custom orders
Custom order set creation and troubleshooting.
lasting relations
Build and maintain long-term relationships with clients.
Functionality
Support users on EMR functionality.
NEXT STEPS
ready to make the switch?
Fill out our form and one of our representatives will be in touch shortly.