emr concierge

WHAT MAKES US DIFFERENT

EMR Concierge

Here at Arbor, we understand the stress of changing vendors, especially when it comes to client EMR platforms. Therefore, we feel it is our duty to go above and beyond for our clients and provide a level of service that far exceeds our competitors through EMR Concierge. With the hands-on assistance of our experienced and talented team members, we can assure the transition to a new platform is as seamless as possible by providing the following services and support:

EMR concierge
watercolor-purple-background-element
Support at Arbor Diagnostics

Support

Go-live support and advanced EMR troubleshooting support.

training at Arbor Diagnostics

training

EMR training for interface functionality (Greenway Prime Suite, Greenway Intergy, DigiChart, Athena, among others).

Resolve Issues

Resolve Issues

Resolve critical issues remotely or on-site (Scheduled).

configuration

configuration

Configure EMR settings and Compendium.

Client vendor Liaison

liaison

Serve as a liaison between Clients and vendors when appropriate.

custom orders for test

custom orders

Custom order set creation and troubleshooting.

We build lasting relationships

lasting relations

Build and maintain long-term relationships with clients.

functionality

Functionality

Support users on EMR functionality.

NEXT STEPS

ready to make the switch?

Fill out our form and one of our representatives will be in touch shortly.