WHAT MAKES US DIFFERENT
Here at Arbor, we understand the stress of changing vendors, especially when it comes to client EMR platforms. Therefore, we feel it is our duty to go above and beyond for our clients and provide a level of service that far exceeds our competitors through EMR Concierge. With the hands-on assistance of our experienced and talented team members, we can assure the transition to a new platform is as seamless as possible by providing the following services and support:
Go-live support and advanced EMR troubleshooting support.
EMR training for interface functionality (Greenway Prime Suite, Greenway Intergy, DigiChart, Athena, among others).
Resolve critical issues remotely or on-site (Scheduled).
Configure EMR settings and Compendium.
Serve as a liaison between Clients and vendors when appropriate.
Custom order set creation and troubleshooting.
Build and maintain long-term relationships with clients.
Support users on EMR functionality.
ready to make the switch?
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